Los Medanos College (LMC) serves about 10,000 students who pursue transfer preparation, career education, and skill building. Located in East Contra Costa County, Los Medanos College is the only higher education institution in one of the fastest and continually growing regions of the East Bay. Serving a highly diverse student population at multiple locations including the Pittsburg campus, Brentwood Center, and through a robust online learning environment, LMC provides our community with equitable access to educational opportunities and support services that empower students to achieve their academic and career goals in a diverse and inclusive learning environment. As a proud Hispanic Serving Institution (HSI) dedicated to equitable success for all students we seek a colleague for this position who operates with a growth mindset, is highly student centered, and who demonstrates a deep commitment to academic excellence, equity, and inclusion among students, staff, and faculty.

The Outreach & Welcome Services department provides assistance with all aspects of the college’s admissions through the registration process. This department oversees the Welcome Center, Information Desk, the college’s communication center, and high-school, adult education, and community outreach. The department strives to be a leader in innovative, dynamic, and equitable services for each student. For more information, visit https://www.losmedanos.edu/studentservices/outreach/.

This Program Coordinator position reports to the Director of Outreach & Welcome Services and works closely with the dynamic team of professional and student staff in the department. In addition to providing general support/coordination for department activities, this Program Coordinator position focuses on 1) supporting current high school and adult education students engaged in Early College Credit experiences, and 2) coordination/implementation of LMC’s Customer Relationship Management (CRM) system (TargetX/Salesforce) to effectively communicate with prospective students. In working with Early College Credit, this position will support coordination of high school and adult education articulation agreements and dual enrollment course offerings. In coordinating the use of the CRM, this position will be responsible for content creation (communications tailored to the needs of different prospective groups such as current high school students and adult learners looking to increase skills), monitor and analyze the performance of communication campaigns to improve campaign performance, optimize communication strategies for effectiveness and efficiency, and work with stakeholders to continuously refine messaging, targeting and timing to increase enrollment.


Note: New employees will be placed at the first step which is $72,204 per year, second step $75,864 per year or third step at $79,704 per year (depending upon experience). Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year. These increases will occur, on annual basis, until the maximum step of $ 87,972 per year is reached on the salary schedule.

We are seeking people who recognize the critical role community colleges play in social justice, who have ability in this space, enthusiasm for this work, ideas and vision to improve our approaches, and a commitment to achieving equitable academic success for the 50,000+ students attending our five beautiful colleges and centers. Our social justice work calls for employees who have a sense of social responsibility, interest in our community and world in which we live.

The intention of social justice work is to strengthen humanity by understanding that every person deserves the benefits of fully participating in our society and institutions.

Academic researchers have illustrated that crucial social justice principles are a compilation of equality, equity, diversity, inclusion, engagement, environmental sustainability and human rights. These complex principles are challenging to operationalize in higher education; yet we are steadfast in our diligence to forge ahead to advance this vital mission.

Community colleges are uniquely positioned to lead higher education in the work of social justice. Many of our students come from historically underserved and underrepresented backgrounds, students of color, students with recent immigrant histories, students from cycles of low income if not poverty, students from indigenous communities, and students from first-generation families.

The idea of promoting social mobility through education is unconditionally and uncompromisingly embraced by community colleges. This is an exciting role, and it comes with a heavy responsibility. Simply put, we need to create environments where our students achieve greater academic success, so much so that we close our persistent equity/opportunity gaps.

If you are committed to social and racial justice and if you are interested in joining a community dedicated to solving these inequities through education, please apply.

Monday – Friday
8:30 AM – 5:00 PM
(Occasional evenings and weekends based on department activities.)

To plan, coordinate, develop, implement and facilitate student support or instructional services for an assigned program in order to attract, retain and support a diverse population of students.

This classification is distinguished from the senior level in that it is responsible for the day-to-day operation of a single program area as opposed to multiple or larger, complex student support or instructional programs.

Duties may include, but are not limited to, the following:
Provides overall direction and guidance to the day-to-day operations, problem solving and decision making regarding an assigned program; implements program policies and directives according to District, federal or State guidelines.
Performs administrative support functions in coordinating a student services program.
Prepares correspondence, memos and statistical materials; answers phones.
Assists in the development, preparation and/or administration of department and program budgets.
Maintains and compiles data for statistical reports, student data reports, student records and files, or material requested by the District and State Chancellor’s Office.
Prepares periodic reports, financial statements and records on program activities, progress, status or other special reports for management or outside agencies.
Coordinates with other departments and/or external vendors to arrange for support equipment, materials, services or resources for students and orients students in processes or use.
Arranges, schedules and assists in development of training programs for faculty, staff and managers to promote access to and increased awareness of available student support services and programs.
Assists in development of support programs.
Assists with research appropriate to the operation of the program.
Reviews applications or other program documents to determine acceptance or make decisions pertaining to program; advises students on issues associated with assigned program; identifies problems and provides advice.
Develops and assists in the design and preparation of presentations, written information and other resource materials concerning available college and community services and programs.
Assists students with navigating college processes as appropriate for assigned program; assists students in utilizing the services of the college and outside agencies; provides referral to auxiliary resources.
Develops and delivers workshops and special programs to provide promote access to and increased awareness of available student support services and programs.
Participates in special activities and events as needed.
Maintains and monitors payroll records for student assistants.
Performs related duties as assigned.

EXPERIENCE AND TRAINING
Three (3) years of experience performing responsible student services duties in a related college program.

EDUCATION/LICENSE OR CERTIFICATE
Possession of an Associate degree from an accredited college, or the equivalent.

Current policies and regulations related to assigned student services program.
Modern office procedures, practices and technology/equipment.
Basic understanding of procedures for support services offered by assigned program.
General college classroom procedures and requirements.
General needs of population of students supported.
Philosophy and objectives of students services programs; problems encountered by students supported.
General principles and practices of supervision.
Modern software applications (Microsoft Office Suite, etc.).

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Design, develop, and implement effective student support services and programs.
Understand and carry out verbal or written instructions in an independent manner.
Identify and obtain resources and other needed programs and services to meet students’ academic and vocational needs and objectives.
Keyboard with accuracy.
Assign work to, oversee, and train student assistants.
Gather, prepare and maintain accurate data, records, files and reports.
Analyze situations accurately, determine priorities and adopt an effective course of action.
Serve as a liaison between students and community or college agencies and services.
Communicate effectively, both orally and in writing and prepare clear and concise technical and statistical reports.
Establish and maintain effective working relationships with those contacted in the course of performing required duties.
Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, mental or physical disability, and religious background of all students, faculty and staff, and with all individuals encountered in the performance of required duties.

In accordance with the Human Resources Procedure 3050.05, all foreign degrees and credits used to meet the minimum qualifications must be evaluated by an approved National Association of Credential Evaluation Services (NACES) agency www.naces.org prior to the implementation of the equivalency process. You must upload your evaluation with your application when you apply for this position to be considered. We cannot accept foreign degree evaluations after the closing date. The candidate bears all responsibility and costs associated with obtaining the evaluation.

Insurance: The District offers health, vision, dental and life insurance for monthly classified employees and managers/supervisors and their eligible dependents. Monthly classified employees and managers/supervisors covered by another health medical plan may waive District coverage and receive a monthly cash stipend.



Retirement: Most employees are members of the PERS (Public Employees Retirement System). Faculty employees and Academic Managers are members of the STRS (State Teachers Retirement System). Police Service employers are members of Safety Public Employees Retirement System.



Deferred Compensation: The District offers two optional deferred compensation plans. Eligible employees have a choice of the 457, 403b plans and a selection of savings and investment options.



Leave Allowance: The District offers monthly eligible classified employees and managers/supervisors a generous vacation and sick leave benefits as well as 20 paid holidays annually (which can vary based on length of winter break).



Additional Benefits: The District also offers monthly eligible classified employees and managers/supervisors educational reimbursements, employee assistance programs, a travel assistance plan, longevity compensation, retiree benefits, employee discounts on health memberships and a comprehensive wellness program.



Newly hired employees may notify the respective union (Local 1 or United Faculty) if they opt to join and/or authorize payment to the union. If the newly hired employee authorizes payment to the union then the following fees apply: Local 1 has a one-time initiation fee of $45.00 and monthly contribution of 1% of gross pay +$1. United Faculty has an agency fee of .55% of gross pay plus $2.50. (All confidential, supervisory and management positions are exempt from union membership)



For further information regarding benefits eligibility and details please refer to the following documents available on the 4CD website:

Classified Employees Local 1 Contract (Article 20-Benefits):
https://www.4cd.edu/hr/localonecontract/2019-2022%20Local%201%20Contract.pdf



Managers/Supervisors/Confidential Personnel Manual (Section 8-Insurance Benefits):
https://www.4cd.edu/gb/policies-procedures/manuals/MSC_08.pdf

All job offers of employment are conditional upon the applicant’s satisfactory results of the Post Offer Pre-Placement Evaluation Program. This involves a physical strength test to demonstrate a minimum level of strength to perform the essential duties of the job. There is no charge for this service. Please do not make an appointment for testing until you have received notification from the Human Resources Department after a job offer is extended. The positions we currently evaluate are: Building Maintenance Worker, Custodian I and II, Lead Custodian, Cook, Food Services Assistant, Food Services Supervisor, Food Services Supply Clerk, Food Services Coordinator, Grounds Worker/ Gardener I and II, Senior/ Lead Grounds Worker/Gardener, Lead Maintenance Mechanic, Senior Equipment Maintenance Worker. If you are not hired in a listed classification, you may disregard this notification.

In conformance with the Americans with Disabilities Act, requests for reasonable accommodations may be made to slever@4cd.edu. For administrative purposes, requests must be made at the time of application.

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It is the District’s policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunity, and are not subjected to discrimination in any program or activity of the District on the basis of ethnic group identity, race, color, ancestry, religion, marital status, sex, national origin, gender, gender identity, gender expression, age, sexual orientation, physical or mental disability, medical condition, genetic information, veteran status, parental status, citizenship or because an individual is perceived to have one or more of these characteristics or based on association with a person or group with one or more of these actual or perceived characteristics.