Career Center Program Manager
Job Description
Full job description
SUMMARY:
The Career Center Program Manager is responsible for the management and ongoing development of programs and services that provide direct support and referrals for community members experiencing challenges to their success and services that provide and community members with career development opportunities. This position oversees all of the GISA Career Centers. The Career Center Program Manager coordinates services with Goodwill divisions (especially the Training Department), members of the public, employers and community partner organizations.
DUTIES AND RESPONSIBILITIES
MINIMUM QUALIFICATIONS
Demonstrate GISA’s Values at all times.- Works with the Co-President/CEO- Programs to plan, implement and manage programs and services that meet the overall goals of the organization.
- Works collaboratively with the Training Department to support employee success, development, and retention.
- Manages the Career Centers, supervising staff assigned to these programs.
- Develops and implements workshop curriculum at the Career Centers that can be delivered to participants and employees looking to improve skills and advance and/or find a career.
- Responsible for working with assigned staff to develop goals, objectives, policies and procedures and priorities for the best utilization of company resources.
- Responsible for assuring that all assigned programs, services, or projects are implemented and managed in a professional, timely manner in accordance with grant, service delivery, funding or other established guidelines.
- Responsible for supervising assigned staff in a professional, cooperative manner that helps staff develop the skills and knowledge needed to improve program impact.
- Acts as a spokesperson for the organization in matters relating to community programs and resources available to employees and community members.
- Responsible for managing assigned program budget.
- Implements and maintains compliance of pertinent CARF accreditation standards for both departmental and agency requirements.
- Completes reports and all appropriate paperwork in an accurate and timely manner.
- Travels to other GISA locations and outside agencies and businesses as needed.
- Participates in staff meetings.
- Follows all company and department policies and procedures.
- Ensures all safety rules are adhered to and the general upkeep of your area meets the standards of Goodwill Industries of Southern Arizona, Inc. Reports accidents or injuries immediately.
- Maintains a high level of confidentiality regarding Goodwill Industries of Southern Arizona, Inc. and persons receiving services.
- Assists in other areas as requested.
- Bachelor’s Degree in Rehabilitation, Social Services, Education, Psychology, or Business from an accredited institution required.
- Ability to work effectively with corporate and administrative staff members, contracting agencies, and community.
- Must have good organizational skills, a strong attention to detail, and 5+ years management experience with some specific experience in administration, computer systems, program evaluation, and development of standard operating procedures.
- Must know budgeting, training techniques and possess data collection ability. Experience must have been at a level of responsibility where the individual actually participated in developing and carrying out plans and programs.
- Must have the ability to work with a minimum of supervision.
- Must have current Arizona driver’s license, auto insurance and transportation that support the ability to travel throughout Southern Arizona as necessary.
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